Looking for a MSP? Ask the hard questions to make the right choice.
May 14, 2024
So, you’ve decided to outsource your IT needs? Great. Now it’s time to find the right Managed Services Provider (MSP) to be your partner. In today’s market, MSPs vary widely in cost, experience, and expertise. It’s important to do your research and find the best fit for your company.
How to survive the loss of a key employee
April 30, 2024
We all know that feeling. A key employee, one who has been with you for decades, has historical knowledge in every area of the company, and has set processes for part of the workflow, comes into your office, and asks for a moment. She is carrying an envelope with your name on it.
Are you a firefighter or Smokey Bear?
April 19, 2024
We all have a certain style when it comes to dealing with a crisis. We are either the person who waits for an incident to happen or we are a planner, someone with a crisis plan. You are either a firefighter, putting out the flames at your feet using extraordinary measures or you are Smokey Bear, methodically working to prevent the fire in the first place. It is the same when it comes to your IT. You are either fighting the fires – with time and money – too busy putting out the fire that there is no time for an ounce of prevention.
Gain Visibility into Your Technology Expenses with Technology Expense Management
February 19, 2024
Every year, businesses face the pressure of staying up-to-date with evolving technology. And, with the new technologies comes additional expenses. Managing these technology expenses all while balancing other business expenses, equipment needs, and maintaining the bottom line becomes very challenging.
When did mediocre become good enough?
February 5, 2024
I have been involved in providing the best possible full service and support in the telecom industry for the past 33 years, and I have become more and more perplexed since entering the data-managed service business (Managed Services Provider) in 2018. I’m not perplexed about the business itself, that is straightforward. But as I have traveled around Ohio visiting with CIOs and directors, I ask questions to understand the business community's needs.
Experienced Sales Executive joins TTG Services Managed
January 19, 2024
In early January, veteran Telecom Sales Executive Steve Hearst joined the TTG leadership team as its Director of Sales. In this role, Hearst will formalize the consultative sales strategy, highlighting the breadth of services TTG offers, focusing on client needs, and growing the sales and support teams.
Is VoIP Right for Your Business?
October 2, 2023
The way we communicate has evolved significantly over time. From smoke signals and carrier pigeons to telegrams, telephones, text messages and TikTok, modes of communication are ever evolving. In recent years, there has been enormous growth in the adoption of Voice over Internet Protocol (VoIP) as a communication technology.