How to survive the loss of a key employee
April 30, 2024
We all know that feeling. A key employee, one who has been with you for decades, has historical knowledge in every area of the company, and has set processes for part of the workflow, comes into your office, and asks for a moment. She is carrying an envelope with your name on it.
Are you a firefighter or Smokey Bear?
April 19, 2024
We all have a certain style when it comes to dealing with a crisis. We are either the person who waits for an incident to happen or we are a planner, someone with a crisis plan. You are either a firefighter, putting out the flames at your feet using extraordinary measures or you are Smokey Bear, methodically working to prevent the fire in the first place. It is the same when it comes to your IT. You are either fighting the fires – with time and money – too busy putting out the fire that there is no time for an ounce of prevention.